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Why is my application still pending?

Helps customers understand why verification might remain pending and what steps to take.

Machine avatar
Written by Machine
Updated over 2 weeks ago

First, make sure you uploaded clear front and back photos of your ID. Blurry or cropped images can delay the process. Please allow up to 5 business days for review. If it is still pending after that, contact support and we will help resolve it.

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