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What happens if my payment fails or is incorrect?

Learn what happens if a subscription payment fails or the amount sent is not correct.

Machine avatar
Written by Machine
Updated over 2 months ago

At checkout, you are shown the exact amount required to activate your subscription.

If a payment fails:

β€’ The subscription is not activated

β€’ No access is granted

If the amount sent is incorrect:

β€’ The subscription may not activate

β€’ You will be prompted to retry and send the exact required amount

If you need help, contact support.

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