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Upgrading or canceling your subscription

Learn how upgrades work, and what happens when you move to a lower tier.

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Written by Machine
Updated over 2 months ago

You can change your subscription tier at any time.

Upgrades:

• Take effect immediately

• Start a new billing cycle

• Add the full card issuance of the new plan

• Any unused card issuances from your previous plan remain available

Upgrading does not refund or credit unused time from the previous plan.

Moving to a lower tier:

Moving from a paid tier to a lower tier works like a cancellation, not a direct switch.

• Your current paid tier stays active until the end of your billing period

• You keep any remaining card issuances from your current paid tier

• At the end of the billing period, your account moves to the Hobby tier and follows Hobby limits going forward

Examples:

• Plus to Hobby - you keep your remaining Plus card issuances, then move to Hobby at the end of the billing period

• Pro to Plus - you keep your remaining Pro card issuances, then move to Hobby at the end of the billing period

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